FAQs
Whether you're looking for information on our services, pricing, or qualifications, you'll find the answers you need here.
General Plumbing FAQs
We offer a wide range of plumbing services, such as drain cleaning, installing and repairing water heaters, installing and repairing sump pumps, installing and repairing toilets, faucets, showers, and baths, finding and fixing leaks, installing and repairing pipes, installing and repairing gas lines, and installing and repairing sewer lines. We are a full-service plumbing company, and our team of experienced plumbers is ready to help you with any plumbing problem. We will do our best to accommodate your needs.
Yes, all of our plumbers at Mr Plunger are licensed and insured. We take great pride in providing high-quality plumbing services to our customers, and we ensure that all of our technicians are highly trained and qualified to perform the work they do. Our licensing and insurance also provide an added layer of protection for our customers, giving them peace of mind knowing that they are working with a reputable and responsible plumbing company.
Plumbing Service FAQs
Our team of skilled plumbers has the most up-to-date tools and technology to quickly and accurately find and fix plumbing problems. We use many different methods, such as drain cleaning and hydro-jetting to clear clogged drains, camera inspections to find hidden leaks and blockages, and many different ways to fix and replace pipes, fixtures, and appliances. Our goal is to solve your plumbing problems in a way that works well and lasts, and we will use the method that works best for you.
Yes, we stand behind our work and offer warranties and guarantees on all of our services. We are dedicated to giving our customers high-quality plumbing services and making sure they are happy with the work we do. We offer a 100% satisfaction guarantee, which means that if you are not completely satisfied with our work, we will do everything we can to make it right. We also back up our products and services with warranties, so you can rest easy knowing that your plumbing systems are covered.
Yes, we offer 24/7 emergency plumbing services. We understand that plumbing emergencies can happen at any time, and we want to ensure that our customers have access to prompt and reliable plumbing services when they need them the most. Whether you have a burst pipe, a clogged drain, or a water heater emergency, our team of experienced technicians is available around the clock to provide fast and efficient plumbing solutions.
Pricing & Package FAQs
Depending on the particular job and the amount of work necessary, we bill for our plumbing services. We provide upfront pricing, so we will give you a thorough estimate prior to beginning any work. Our costs vary depending on the service you require, the difficulty of the task, and the cost of the materials. We also have reasonable prices and strive to provide our customers with high-quality plumbing services at a reasonable cost.
We believe in providing transparent pricing and there are no hidden fees or charges beyond the initial quote for our plumbing services. Our quotes are carefully calculated based on the scope of work and the time and materials needed to complete the job.
We give detailed, itemized quotes that break down how much each part of the job will cost. We believe that our customers have the right to know exactly what they're paying for, which is why we provide clear and detailed pricing information.
Have more questions?
If you don't see the answer to your question, please don't hesitate to reach out to us directly. We're here to help, and we're always happy to answer any questions you may have.
- Customer Reviews
We are honored to have won our consumers' trust.
We are proud to have earned the trust and confidence of our customers through our commitment to excellence and exceptional service.
Vicki PEGIOS2023-03-16 John provides an honest and professional service. The repair process Is communicated clearly, costs are discussed up front and he’s punctual. Happy to recommend to anyone requiring plumbing services. John Palamara2023-03-12 We found John (Mr Plumber) friendly, effecient and professional. He clearly explained the repairs needed and the costs. John left the area he worked on spotless - we were very impressed with him. Latoia2023-02-27 Would absolutely recommend to anyone. Came out within 20 minutes of ringing, even though it was late. Great friendly service and done an excellent job. 10/10 Sheela Tadka2023-02-15 Had the pleasure to deal with John through word of mouth… such a professional. Everything was done in a timely manner, and would 💯 recommend John for any plumbing service. Pam Tremlett2023-02-06 Replacement of taps kitchen and laundry Arrived on time good clean worker efficient and gave a discount for pensioners Very pleasant Arya Khan2023-02-06 Nice, friendly and professional Anisha Sharma2023-02-01 We had low pressure in the shower and John was able to fix that for us! Lav Deshpande2023-01-21 Jon did an excellent job. He is highly skilled & knowledgeable. Very happy with the prompt response & service. MB2023-01-21 I called John for the first time and he was immediately gaining my trust with his professionalism and knowledge. He was reliable and honest and did a perfect job replacing my 15 years old outdoor hot water system in no time. I will be definitely call him for any future plumbing issues because I know he will have the best solution to recommend and do a perfect job. Darryl Nelson2023-01-21 Excellent workmanship. Responsive. Good value.
Let Mr Plunger take care of your plumbing needs.
Whether you're looking for a simple repair or a complete plumbing system upgrade, we're here to help.
Mr Plunger PTY LTD
License No. 390552C